Last updated: August 2026
Important Note
- If you want your trip to be a memorable experience, please cooperate with your trip captain/lead throughout.
- Strictly no drinking or smoking during the entire duration of the trip.
- Please don't litter or dispose of plastic waste along the way.
- Local authorities may occasionally restrict entry to a place listed in the itinerary. Roamoraa is not responsible for such restrictions, but we'll try to arrange a suitable alternative.
- You're responsible for your own belongings throughout the trip.
- Arrival at the destination may be delayed due to heavy rain, road conditions, traffic, roadblocks, or other circumstances outside our control.
- Please don't expect luxury accommodation — hot water and campfires may not always be possible depending on weather and location.
- You may be required to sign a medical declaration, risk acceptance form, and/or indemnity bond before the trip begins. Participants under 18 need a signed consent letter from a parent or guardian.
- Personal medical/accidental insurance is not included by default. Please inform us at least 24 hours before departure if you don't have insurance — we can help arrange it at an additional cost. We strongly recommend having insurance to limit financial risk.
- The views and scenery on a trip depend entirely on weather conditions and may differ from photos shared on social media.
- Please be careful while taking photos, and never risk your safety for a picture.
- Don't enter the sea, rivers, waterfalls, or streams without your trip captain's explicit permission.
- Please stay with the group at all times. If you need to step away, inform your trip lead first.
- Vehicle arrival times can be delayed by unforeseen circumstances — please be patient.
- If a batch doesn't meet the minimum number of participants, it may be cancelled and the amount refunded. Payment gateway fees and applicable taxes are non-refundable for website bookings.
- Participants must stay with the group at all times for safety and timely assistance in emergencies. Wandering off independently is not permitted.
- If a participant chooses to separate from the group for any reason, they must formally notify the organizer in writing. From that point, Roamoraa is no longer responsible for their safety or any incidents that occur.
- Seats on shared transport are not pre-allocated — it's first-come, first-served at boarding.
Liability
- Participants join a Roamoraa trip at their own risk. Roamoraa is not liable for injuries, accidents, death, loss, or damage occurring during the trip.
- Roamoraa does not take responsibility for loss or damage to personal belongings.
- We strongly advise carrying personal travel insurance that covers adventure activities and trekking where relevant.
Code of Conduct
- Participants are expected to respect the local culture, environment, and fellow travelers on every trip.
- Behavior deemed disrespectful, harmful, or illegal may result in immediate removal from the trip without a refund.
Insurance Requirement
Insurance is mandatory for treks and adventure-heavy trips, to protect participants and limit financial exposure from unforeseen situations.
- We recommend personal insurance covering adventure activities, medical emergencies, accidents, and evacuation where relevant.
- If you don't have insurance, please inform Roamoraa at least 24 hours before departure.
- Roamoraa can help arrange trip insurance at an additional cost, subject to availability.
Before You Travel — Preparation Guidelines
Things to avoid in the 30 days before a trek/trip:
- Smoking, alcohol, vaping, or other intoxicants
- Sleep deprivation
- Heavy junk food, oily food, and excess sugar
- Starting new, intense workouts suddenly
- Dehydration
15 days before a trek — general fitness preparation:
- Brisk walking or light jogging, 10–12 km daily
- Stair climbing practice (10–15 floors)
- Basic strength training for legs, knees, and core
- Light stretching and flexibility exercises
- Cardiovascular conditioning — running, cycling, swimming, or long walks
- Break in trekking shoes ahead of time — avoid wearing brand-new shoes on trek day
- Consult a doctor before joining, especially with pre-existing conditions
- Eat balanced, nutritious meals and stay well hydrated
Restrictions
Roamoraa reserves the right to modify or cancel a trip due to unforeseen circumstances such as weather, natural disasters, or other factors beyond our control. Participants will be notified of any significant itinerary changes as soon as they occur.
Environmental Responsibility
Participants are expected to respect and preserve the natural environment throughout the trip. Littering, damaging the ecosystem, or any illegal activity harming the environment is strictly prohibited.
Health & Fitness
- Participants must be in reasonably good physical and mental health, with the fitness level appropriate for the specific trip.
- We recommend consulting a medical professional before joining, especially with pre-existing conditions.
- It's the participant's responsibility to inform Roamoraa of any pre-existing medical conditions, allergies, or physical limitations that could affect their participation.
Emergency Situations
If you fall ill or are injured during a trip, hospital expenses, doctor's fees, repatriation costs, evacuation charges (by road or otherwise), and any related direct or indirect expenses are your own responsibility.
Risks Involved
Outdoor group travel, especially treks and adventure trips, carries inherent risks. These may include, but are not limited to:
- Natural hazards — sudden weather changes, flash floods, hailstorms, lightning, landslides, or other natural events.
- Wildlife and plant encounters — contact with animals, insects, or plants that may pose a threat.
- Altitude-related risks — conditions such as altitude sickness on high-elevation treks.
- Slips, falls, and equipment-related accidents on uneven or slippery terrain.
- Limited medical access in remote areas, and potential delays in evacuation.
- External events — civil unrest, transportation disruptions, or other circumstances beyond our control.
By joining a Roamoraa trip, you acknowledge that:
- You are aware of the risks involved and are voluntarily participating.
- You will follow the safety guidelines provided by our trip leads.
- Roamoraa's team is trained and prioritizes safety, but no outcome can be guaranteed with certainty.
- You remain responsible for your own safety and wellbeing throughout the trip.
Grounds for Removal from a Trip
Roamoraa reserves the right to remove a participant from a trip, without refund, in cases including:
- Smoking, drinking, or consuming intoxicants during the trip.
- Injury or illness that prevents safe continuation of the trip.
- Fitness level that significantly affects the group's pace or safety.
- Unacceptable behavior, including sexual misconduct, verbal or physical aggression, threats, or discriminatory remarks toward fellow travelers or the Roamoraa team.
- Mistreatment of Roamoraa's equipment or property.
If removed for any of the above reasons, the participant is responsible for their own return travel arrangements and costs.
Photography & Media Rights
Roamoraa may take photographs and videos during a trip for promotional purposes. By booking with us, you grant Roamoraa a royalty-free, non-exclusive license to use such media (captured by our team or shared by participants in trip photo groups) across our website, social media, and marketing materials. If you'd prefer not to be included, please let us know before the trip begins.
No Smoking / Alcohol Policy
Roamoraa does not permit smoking or alcohol consumption at any point during a trip — from pickup to drop-off, including all pit stops. This policy protects the experience and safety of the whole group. Violating this rule may result in removal from the trip without a refund.
Cancellation Policy
- If you cancel: no refund, credit voucher, or rescheduling is provided by default — please check individual trip pages for any trip-specific exceptions.
- If Roamoraa cancels before the trip due to natural calamities, political unrest, or similar unforeseen events, a full refund will be issued (minus payment gateway fees and applicable taxes for website bookings).
- During a trip, if certain places or activities can't proceed due to circumstances like weather, roadblocks, or local restrictions, Roamoraa is not liable for alternative arrangements, refunds, or compensation for the affected portion.
Questions about these terms? Reach out via our Contact page and we'll be happy to help.
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